Last Updated: May 25, 2026
ALFE LLC (“ALFE,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website.
This Privacy Policy explains how we collect, use, maintain, protect, and disclose information when you visit our website, submit a form, request an estimate, schedule a consultation, communicate with us, or use our services. By accessing or using this website, you agree to this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including your name, phone number, email address, service address, billing information, project details, photos, files, messages, and other information submitted through website forms, phone calls, emails, text messages, or in-person communications.
We may also collect technical information, including IP address, browser type, device type, pages visited, time spent on the website, referral sources, form activity, call activity, cookies, pixels, and similar tracking data.
2. How We Use Your Information
We use information to respond to inquiries, schedule appointments, prepare estimates, provide construction-related services, communicate project updates, process payments, coordinate permits or inspections when included in the scope, provide customer support, improve website performance, measure advertising results, maintain business records, and comply with legal, licensing, insurance, accounting, and contractual obligations.
3. Services Covered
ALFE LLC may provide general contracting, remodeling, renovation, additions, roofing, HVAC, construction management, estimating, project coordination, and related services. Specific services are governed by written estimates, proposals, contracts, work orders, and change orders.
4. SMS Communications Consent
By providing your mobile phone number and affirmatively opting in through any form, checkbox, online request, written communication, or other approved consent method, you consent to receive recurring automated and non-automated SMS text messages from ALFE LLC regarding project updates, appointments, estimates, customer support, account activity, and related business communications.
SMS messages may include, but are not limited to:
- Appointment confirmations and scheduling updates
- Project status notifications
- Technician or contractor arrival notifications
- Estimates, invoices, and payment confirmations
- Service follow-ups and customer support communications
- Requests for reviews or project feedback
Message frequency may vary depending on your interaction with our company and ongoing projects. Message and data rates may apply according to your wireless carrier plan.
Consent to receive SMS messages is not required as a condition of purchase, service, or doing business with ALFE LLC. You may revoke your consent at any time.
To opt out of SMS communications, reply STOP to any message received. For assistance, reply HELP or contact us directly through our website at www.al-fe.us.
Wireless carriers are not responsible for delayed or undelivered messages.
4.1 Online Opt-In
By submitting forms and signing up for texts on our website, you consent to receive text messages from ALFE LLC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.
4.2 Verbal Opt-In
ALFE LLC may also collect SMS opt-in verbally from customers. Customers may opt in to receive messages in person at our location, or over a phone call when contacting us. When a customer is registered for the first time, they will be asked to provide their phone number, and our staff is trained to ask if the customer would like to opt in to SMS-based appointment reminders, project updates, estimates, dispatch notifications, and customer support communications.
Verbally opted-in customers will be informed that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time, and no further messages will be sent.” Customers will also be informed that their information will not be shared with third parties.
ALFE LLC does not sell, rent, share, or distribute SMS consent data or phone numbers to third parties or affiliates for marketing or promotional purposes.
All personal information collected through SMS communications is handled in accordance with this Privacy Policy and our Terms & Conditions.
By opting into SMS communications, you acknowledge that you have read and agreed to this Privacy Policy and our Terms & Conditions.
5. How We Share Information
We may share limited information only when necessary to operate our business, provide requested services, or comply with legal requirements. This may include sharing information with employees, subcontractors, suppliers, inspectors, engineers, permitting authorities, payment processors, insurance providers, accounting or legal professionals, website hosting providers, CRM providers, phone providers, and other service providers who support our business operations.
We do not sell personal information. We do not share SMS opt-in data or text message consent for marketing or promotional purposes.
6. Cookies, Analytics, and Advertising Tools
Our website may use cookies, pixels, analytics tools, advertising tools, call tracking, form tracking, Google Analytics, Google Ads, Google Tag Manager, and similar technologies. These tools help us operate the website, understand visitor activity, measure calls and form submissions, improve marketing, prevent spam, and improve the user experience.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way using HTTPS encryption. You can verify this by looking for a lock icon in the address bar.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
However, no website, email, text message, internet transmission, or electronic storage system can be guaranteed to be completely secure. Any transmission of personal information is at your own risk.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support accounting, licensing, insurance, warranty, or project documentation needs. When it is no longer necessary to retain your personal information, it will be securely deleted.
9. Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any
- Change or correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
- Opt out of SMS messages by replying STOP
- Opt out of marketing emails by following unsubscribe instructions, if available
Requests will be subject to legal, contractual, business, accounting, insurance, and recordkeeping requirements.
10. California Residents Rights
California Civil Code Section § 1798.83 (California Shine the Light Act) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at admin@al-fe.us or 321-316-1476.
California residents may also have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of personal information, and the right to opt out of the sale of personal information. ALFE LLC does not sell personal information.
11. Do Not Track Signals
We honor Do Not Track (DNT) signals sent by browsers. When a DNT browser mechanism is in place, we will not plant additional cookies, use advertising tracking, or track your browsing activity beyond what is strictly necessary for website functionality.
12. Children’s Privacy
Our website and services are intended for adults, property owners, property managers, contractors, business representatives, or persons requesting construction-related services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website. If we learn we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.
13. Third-Party Links
Our website may include links to third-party websites, suppliers, financing providers, maps, social media platforms, or other resources. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content, privacy practices, or policies of third-party websites.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time without prior notice to reflect changes in practice. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates means you accept the updated Privacy Policy. You are encouraged to review this Privacy Policy each time you visit the website.
15. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
ALFE LLC
Website: https://al-fe.us
Email: admin@al-fe.us
Phone: 321-316-1476
Address: 2010 Keystone Ave, Saint Cloud, FL 34772
